View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0001136 | T99X171.00 SKB Eagle | VOC | public | 2021-02-06 14:27 | 2021-12-23 16:27 |
| Reporter | (ALTech) SY Yoon | Assigned To | (SW) Jacky Chiang | Due Date | |
| Priority | immediate | Severity | s2-severe | Reproducibility | have not tried |
| Status | closed | Resolution | fixed | ||
| Summary | 0001136: [Eagle][ATV][VOC] Video Error | ||||
| Description | We received Log file from SKB as follows. Each log and their comments are as follows : MAC: 1cbfc0f91251 Issue - Low video quality Action - remote reset / hdmi hotplug Result - it cannot recover MAC : 5c3a45d558d8 Recover after HDMI Hotplug MAC : 28cdc45cdca1 Issue - Black screen Action - remote / manual reset Result - recovered MAC : 28cdc400416a Issue - video cut(don't show some area of video) Action - remote reset Result - recovered MAC : 405bd86d7123 Issue - No video Action - Hotplug and manual reset Result - recovered MAC : 4023432a9f2e Action - remote reset Result - recovered MAC : 4023432a7631 Issue - Black screen Action - hotplug Result - recovered MAC : 4023438ba729 Issue - Google login screen is shown. MAC : 4023438bbc74 Issue - Black screen Action - manual reset Result - recovered MAC : 40234355e6c4 Issue - TV error Action - remote reset Result - recovered | ||||
| Tags | No tags attached. | ||||
| Attach Tags | |||||
| User List |
(ALTech) Wooshin Kang , (ALTech) Younkwang Jung , (SW) Kerwin Chen |
|---|
| Date Modified | Username | Field | Change |
|---|---|---|---|
| 2021-02-06 14:27 | (ALTech) SY Yoon | New Issue | |
| 2021-02-06 14:27 | (ALTech) SY Yoon | Status | new => assigned |
| 2021-02-06 14:27 | (ALTech) SY Yoon | Assigned To | => (SW) Jacky Chiang |
| 2021-02-06 14:27 | (ALTech) SY Yoon | File Added: VideoErrorVOC.zip | |
| 2021-02-06 14:27 | (ALTech) SY Yoon | Issue Monitored: (ALTech) Wooshin Kang | |
| 2021-02-06 14:28 | (ALTech) SY Yoon | Issue Monitored: (ALTech) Younkwang Jung | |
| 2021-02-06 14:29 | (ALTech) SY Yoon | Issue Monitored: (SW) Kerwin Chen | |
| 2021-02-09 09:03 | (SW) Jacky Chiang | Category | SW => VOC |
| 2021-02-09 09:03 | (SW) Jacky Chiang | Description Updated | |
| 2021-12-23 16:27 | (SW) Jacky Chiang | Status | assigned => closed |
| 2021-12-23 16:27 | (SW) Jacky Chiang | Resolution | open => fixed |
